TeleVisits

TeleVisits are a convenient way to stay on top of your health

  • Easy to set up - no app or login
  • Same-day appointments available
  • Great option for follow-up visits
  • No transportation needed
Women on an iPad
How It Works

2. Look for TeleVisit reminder

Your CenterWell Senior Primary Care center will send you a reminder text message and/or email 30 minutes prior to your upcoming TeleVisit appointment. 

3. Join your TeleVisit

Click the link in your text message and/or email to start your TeleVisit appointment. 

For assistance with your TeleVisit appointment, call the CenterWell TeleVisit help desk at 833-714-6395

TeleVisit Frequently Asked Questions

As a CenterWell Senior Primary Care® patient, you can see your trusted provider remotely with a TeleVisit, also known as a virtual visit. TeleVisits are private, secure and allow you to meet with your provider one-on-one from home or wherever you’re most comfortable. For your TeleVisit, you’ll need a smartphone, tablet or computer with a secure internet connection, microphone and camera. You’ll also need access to text messages or a web browser.

TeleVisits should not replace your regular in-office appointments. They are another layer of support for your health and well-being.

 

TeleVisits are not appropriate for life-threatening medical emergencies. If you are experiencing an emergency, call 911 immediately.

 

You may want a TeleVisit when:

 

  • You feel too sick for an office visit.
  • You’re having trouble getting to the provider’s office.
  • You need to follow up after an appointment to review your care plan or lab results.
  • You want to discuss a change to your medicines.

  • Headache
  • Pink eye
  • Rashes
  • Fever
  • Seasonal allergies
  • Cough
  • Urinary tract infection
  • Bladder conditions
  • Chronic disease management
  • Depression and anxiety

Choose a quiet and private space.

 

  • Have a list of your symptoms and medicines.
  • If possible, take your vital signs—including weight, temperature and blood pressure—prior to your appointment.
  • Make sure your device is charged.
  • If using a computer, make sure you have access to your email.

Still have questions on TeleVisits? Download our TeleVisit Guide