New Patient Portal

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Managing your health just got easier

Our new CenterWell Patient Portal, powered by athenahealth®, gives you instant access to your care team and healthcare information anytime, anywhere!

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Questions about the new patient portal?

Please call your local center.

Find your Location

How to get started

1. Make sure your contact information is up to date

You may have received a letter asking you to review and confirm your contact information. If any of it is incorrect, call your local CenterWell Primary Care center to update your contact info.

Find your center

2. Continue to use the current patient portal

You can continue using the existing patient portal until your CenterWell Primary Care center transitions over to the new portal powered by athenahealth®.

Current Portal

3. Wait for the registration link

The new CenterWell Patient Portal will begin rolling out in mid-June 2025. This will be a phased approach based on your center location. Once it has launched, you will receive a link to register.

Frequently asked questions

A patient portal is a website that provides direct access to the medical information recorded in your patient chart. Many patient portals support additional features, including the ability to pay bills or message physicians or care teams directly.

Our Patient Portal powered by athenahealth® is a secure tool that allows you to:

View upcoming appointments

Communicate and message with your doctor and care team

Review referral history and lab results

Request medication refills

Access visit summaries and personal health record

Update your personal information

Connect with your care team from home with a TeleVisit, chat functionality available

CenterWell is updating the way we manage medical records online. You will be able to communicate better with your doctors and have all the tools you need in one place. This change shows our commitment to providing you with the best care possible.

Our current patient portal, Healow™, is still operational. The new CenterWell Patient Portal, powered by athenahealth®, will begin rolling out at the end of June 2025. This will be a phased approach based on your center location.

You can continue using the existing patient portal until your center transitions over to the new portal powered by athenahealth®. You will need to register for the new portal at that time.

Patient resources

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Managing your health just got easier

1. Make sure your contact information is up to date

2. Continue to use the current patient portal

3. Wait for the registration link

What is a patient portal?

Why are we changing our patient portal?

What is happening to the current patient portal?

What happens if I have the current patient portal through Healow™ ?

1. Make sure your contact information is up to date

2. Continue to use the current patient portal

3. Wait for the registration link

What is a patient portal?

Why are we changing our patient portal?

What is happening to the current patient portal?

What happens if I have the current patient portal through Healow™ ?